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Faq

Frequently Asked Questions

Our virtual assistants are skilled in a wide range of tasks, including email and calendar management, social media management, customer support, data entry, market research, bookkeeping, and more. Whether you need administrative support or specialized expertise in industries like real estate, e-commerce, or marketing, we’ll match you with a remote virtual assistant who fits your needs.

Once you choose a virtual assistant plan, we’ll match you with a skilled VA within 48 hours. You’ll have a seamless onboarding experience, ensuring your business tasks are handled efficiently from day one.

Yes, we require a minimum commitment of 3 months to ensure the best results and a strong working relationship with your dedicated virtual assistant. After this period, you can continue on a month-to-month basis with no long-term obligations.

A one-time $250 setup fee applies in the first month, but it’s waived with a 1-year agreement.

Absolutely! You can upgrade or downgrade your virtual assistant plan at any time to match your changing needs. Just let us know, and we’ll adjust your subscription accordingly.

If you require additional hours, we offer flexible add-ons so you can continue receiving uninterrupted business support.

You can stay in touch with your remote assistant through your preferred communication channels, including email, phone, Slack, Zoom, or a dedicated client-VA portal. We adapt to your workflow for a seamless virtual collaboration.

We can also set up dedicated Slack channels to keep communication streamlined.

Your satisfaction is our priority. If your assigned VA isn’t the right fit, we’ll work with you to find a better match at no additional cost.

Your satisfaction is our priority. If your assigned VA isn’t the right fit, we’ll work with you to find a better match at no additional cost.

Yes! We provide industry-specific virtual assistants specializing in marketing, real estate, e-commerce, customer support, finance, and legal support. Let us know your business niche, and we’ll connect you with a VA who understands your industry.

Yes! Our virtual assistant services are fully customizable. Whether you need executive assistance, lead generation, bookkeeping, or social media engagement, we’ll tailor your VA’s tasks to match your unique business needs.

  • Our remote VAs assist businesses in a variety of industries, including:
  • Real Estate (listing management, client follow-ups)
  • Healthcare (appointment scheduling, medical admin support)
  • E-Commerce (order fulfillment, customer inquiries)
  • Marketing (email campaigns, content support)
  • Legal (document prep, case research)
    …and many more!

Our virtual assistants provide regular progress reports and updates on completed tasks. You can also communicate directly with your VA to monitor productivity and efficiency.

While we don’t offer a free trial, our 3-month commitment allows enough time to experience the full benefits of outsourcing to a virtual assistant. If you’re unsatisfied, we’ll work with you to ensure the right fit.

Yes! While our plans focus on ongoing support, we also provide custom solutions for one-time projects. Contact us to discuss your needs, and we’ll match you with the perfect freelance virtual assistant for the job.

Getting started is easy! Schedule a free consultation, and we’ll discuss your goals. Within 48 hours, you’ll be matched with a professional virtual assistant who will help streamline your operations and boost productivity.